Returns & Warranty – MAPLEHAVENER

At MAPLEHAVENER, we’re committed to making your shopping experience seamless and stress-free. When you choose any of our stylish, high-quality pieces, you’re not just buying fashion—you’re investing in confidence. Should your item not meet your expectations, our clear and customer-first return and warranty policy ensures you’re fully supported.

Returns Policy

  • 30-Day Return Window – Return any unworn garment within 30 days of delivery.
  • Condition – Items must be in original condition, with all tags attached, unworn, and in their original packaging.
  • Process – Initiate your return by contacting our support team with your order number and details.
  • Refunds – Once your return is received and inspected, we’ll process a refund to your original payment method. Please note that original shipping charges are non-refundable.

Warranty Coverage

Every piece from MAPLEHAVENER comes with a limited warranty, depending on the fabric and construction, to protect against defects in materials and craftsmanship.

Our warranty covers:

  • Flaws in stitching, fabric integrity, and print quality
  • Issues arising from manufacturing errors or material defects

Warranty does not cover:

  • Normal wear and tear, such as fading, minor pilling, or natural stretching
  • Damage caused by improper care, accidents, or unauthorized alterations
  • Items modified or used outside of recommended care guidelines

How to Claim

To begin a warranty claim, reach out to our team with your proof of purchase, clear photos of the issue, and a detailed description of the defect.

Depending on the case, we may offer:

  • A replacement garment at no cost
  • Repair guidance or support for minor imperfections
  • Coordination with local service partners for eligible repairs

Need Assistance?

Our dedicated support team is here for you—anytime, anywhere. For questions about returns, exchanges, or warranty claims, visit our Contact Us page today. We’re just a message away at [email protected] or by calling ((469)592-1306. Your satisfaction is our promise, and we’re here to make it right.

Policy effective as of July 28, 2026.